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Patient & Family Support Navigator & Screening Specialist

Are you looking for a meaningful job? Do you want to use your expertise in leading and managing all aspects of non-profit fundraising events to help save lives and make a positive impact on those in need? Then come join the Colorectal Cancer Alliance team as our next Patient & Family Support Navigator!

The Colorectal Cancer Alliance is a national nonprofit organization committed to ending colorectal cancer within our lifetime. We help patients, families, survivors, and caregivers navigate diagnosis and treatment options, connect them with those who can share experiences and knowledge, and identify resources to meet their needs. We partner with healthcare professionals and social influencers to raise awareness of preventative screening, and we collaborate with researchers to better understand the disease and fund critical research. Our efforts are urgent, effective, and efficient because we believe that tomorrow can’t wait.

To reach our ambitious goals, the Alliance must build and leverage partnerships with healthcare organizations, social support organizations, and other stakeholders. If we succeed, the Alliance can more effectively scale the impact of its programs through existing reach into communities, especially those communities facing health disparities in colorectal cancer diagnoses and outcomes.

The Alliance is seeking a Patient & Family Support Navigator and Screening Specialist to join our Patient & Family Support team.

Goals the successful applicant will need to achieve over the course of the first year include:

  • Responding to Helpline calls with compassion, health-related information, resources, and referral services for individuals seeking screening or cancer support.
  • Facilitating appropriate education, psychosocial support, and other comments to generate conversation and support in the Alliance’s online communities, website chat, and group discussions.
  • Serving as the organization’s primary screening navigator to move those who are contemplating screening and need live support to complete the at-home test or colonoscopy.
  • For applicable programs, schedule appointments directly for interested individuals through direct access to the medical institutions' scheduling system.
  • Navigate a caseload of constituents who are identified as benefiting from ongoing follow-up and support throughout their screening, treatment, or survivorship experience.
  • Keep abreast of the latest screening and treatment advances and best practices to support screening, treatment, and side effect management.
  • Occasional travel to conferences and events representing the Colorectal Cancer Alliance.

Required qualifications:

  • At least 5 years of professional work experience in nonprofit or healthcare settings.
  • Knowledge of the cancer landscape and challenges faced by patients and families.
  • Compassion, patience, and excellent communications skills.
  • Strong proficiency in Google, Microsoft Office, and other common software platforms.

It is not an understatement to say this position will be part of a team responsible for saving thousands of lives and improving countless more. With 1.4 million people in the US living with colorectal cancer, we have an urgency to find someone who can deliver results immediately. If you believe you have the experience and ability to successfully achieve these goals, we’d like to hear from you! Interested candidates may apply by sending an email with a cover letter and resume to jobs@ccalliance.org. Please include “Patient & Family Support Navigator and Screening Specialist’" in the subject of the email. To view all job opportunities at the Alliance, visit https://www.ccalliance.org/careers.

The Colorectal Cancer Alliance is committed to providing a productive and professional environment in which volunteers and staff work together with mutual respect and appreciation of their diversity to achieve the mission of the organization. The Alliance believes it is important to be genuinely representative of the community we serve, and in the importance of creating programs and activities, and collateral materials, that are culturally sensitive and responsive to all communities’ needs. This is essential to increasing colorectal cancer prevention and survivorship rates. Furthermore, we strive for an inclusive environment where volunteers, staff, and others who support the Colorectal Cancer Alliance reflect the full diversity of people affected by colorectal cancer and feel welcome to share their talents, skills, and passions in pursuit of our mission.

The Colorectal Cancer Alliance is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Location

This position is remote.

Position Type

Full-time, exempt

Some travel is required for this position based on the needs of the Alliance.

Reports to

Director of Patient & Family Support

How to apply

To apply please send a cover letter and resume to jobs@ccalliance.org. Please include "Patient & Family Support Navigator and Screening Specialist" in the subject of the email. 

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Our team is dedicated to ending colorectal cancer within our lifetime. Become a member of our team and join the fight.

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