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Patient & Family Support Navigator

Are you looking for a meaningful job? Do you want to use your expertise in cancer care to help save lives and make a positive impact on those in need?  Then come join the Colorectal Cancer Alliance team as our next Patient & Family Support Navigator!


The Colorectal Cancer Alliance is a national nonprofit organization committed to ending colorectal cancer within our lifetime. We help patients, families, survivors, and caregivers navigate diagnosis and treatment options, connect them with those who can share experiences and knowledge, and identify resources to meet their needs. We partner with healthcare professionals and social influencers to raise awareness of preventative screening, and we collaborate with researchers to better understand the disease and fund critical research.  Our efforts are urgent, effective, and efficient because we believe that tomorrow can’t wait.


The Patient & Family Support Navigator will be a member of the Patient & Family Support Team within the Care Department.


Goals and responsibilities the successful applicant will need to achieve include:

  • Serving with a team of navigators to respond to phone and electronic inquiries received from patients and caregivers affected by colorectal cancer and offer individualized and accurate disease treatment and coping information.
  • Facilitating appropriate education, psychosocial support, and other comments to generate conversation and support in the Alliance’s online communities, website, chat, and group discussions.
  • Provide emotional support and guidance around common cancer related topics through the care continuum.
  • Electronically document the patient or caregiver’s demographic information, needs, and information/resources provided. 
  • Educate patients about clinical trials and refer to RN navigator when appropriate or any other specialty service identified.
  • Ability to give accurate, current information on risks, diagnosis, treatment, rehabilitation, follow-up care, and medical facilities/providers.
  • Assist in the maintenance of the colorectal cancer resource directory, suggested reading list and contributes to the monitoring of online patient forums. 
  • Keep current and curious on colorectal cancer risk factors, diagnoses, treatments, and coping strategies.    
  • Provide focused supportive care from an oncology specific biopsychosocial perspective.
  • Have a strong understanding of colorectal cancer prevention and treatment; be an advocate for the Colorectal Cancer Alliance and its mission.


Required Education, Experience, and Qualifications:

  • Masters in Social Work
  • Previous experience in the field of oncology, particularly solid tumor or colorectal cancer is preferred.
  • Three years of previous experience in a health care delivery setting working with patients and their families.
  • Bilingual Spanish preferred
  • Demonstrated ability to mitigate one’s own stress in emotionally difficult circumstances and assist patients and caregivers with compassion and empathy.
  • Excellent oral and written communication skills.
  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, constituents and vendors.
  • Work effectively as a team contributor on all assignments.


If you believe you have the experience and ability to successfully achieve these goals, we’d like to hear from you! Interested candidates may apply by sending an email with a cover letter and resume to jobs@ccalliance.org. Please include "Patient & Family Support Navigator (part-time)" in the subject of the email.


The Colorectal Cancer Alliance is committed to providing a productive and professional environment in which volunteers and staff work together with mutual respect and appreciation of their diversity to achieve the mission of the organization. The Alliance believes it is important to be genuinely representative of the community we serve, and in the importance of creating programs and activities, and collateral materials, that are culturally sensitive and responsive to all communities’ needs. This is essential to increasing colorectal cancer prevention and survivorship rates. Furthermore, we strive for an inclusive environment where volunteers, staff, and others who support the Colorectal Cancer Alliance reflect the full diversity of people affected by colorectal cancer and feel welcome to share their talents, skills, and passions in pursuit of our mission.


The Colorectal Cancer Alliance is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.



This position can be based in either the Alliance’s Washington, DC headquarters or be fully remote. 


Position Type

Part Time, Independent Contractor


Hours per week

20 hours per week


Reports to

Senior Director of Patient Navigation


How to apply

To apply, please send a cover letter and resume to jobs@ccalliance.org.  Please include "Patient & Family Support Navigator (part-time)” in the subject of the email.

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Our team is dedicated to ending colorectal cancer within our lifetime. Become a member of our team and join the fight.

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